Nathan Petersen

`<>{ SRE, DevOps, Cloud }</>`

July 2024 – Present // Provo, UT

Technologies: C#, PowerShell, Python, New Relic, Octopus Deploy, Azure DevOps, SolarWinds
› Lead incidents to create quick resolutions, and engineered solutions to prevent similar downtimes.
› Participated in on-call rotation to resolve production incidents during afterhours.
› Overhauled alerts to decrease false-positives, and prioritize alerts based on criticality.
› Created automated monitoring and alerting solutions to increase system observability.
› Automated Disaster Recovery tasks.

August 2022 – July 2024 // Provo, UT

Technologies: MongoDB, MSSQL, Azure DevOps, Octopus Deploy, Python, PowerShell, Git, Serilog, New Relic
› Performed root cause analysis of production errors and resolved technical issues.
› Designed procedures for system troubleshooting and maintenance.
› Deployed code in multiple environments, including Production for over 200 products.
› Managed 700+ VM's, including over 50 SQL servers and over 30 MongoDB servers.
› Administered over 200 Git repositories in Azure DevOps, with CI/CD pipelines.
› Wrote PowerShell and Python scripts to automate workloads, helping to decrease deployment time, conserve computing resources, and automate routine tasks.

June 2021 - August 2022 // Provo, UT

Technologies: MSSQL, Proprietary CLI, Serilog, New Relic, vRealize, Macros
› Monitored systems to ensure completion of processes and file transmissions.
› Received client calls, resolving issues or escalating as needed.
› Oversaw ATM processes and after-hours processing utilizing proprietary CLI.
› Followed troubleshooting methodology to investigate incidents and system failures.

December 2020 - May 2021 // Orem, UT

Technologies: Tableau, MSSQL, Python, R, Excel
› Managed Tableau server internally, including user permissions, folders, and workbooks.
› Created interactive Tableau dashboards, increasing data accessibility for internal teams.
› Improved SQL queries and database performance in MSSQL for faster data retrieval, enabling executives to make better-informed decisions more quickly.
› Collaborated with stakeholders to identify key performance indicators (KPIs) and created real-time Tableau reports, enhancing executive reporting capabilities and strategic planning.

› Languages: English (Native), Ukrainian (Advanced-Low), Russian (Advanced-Low)
› Eagle Scout Award: Developed a filing software application in C# for the Provo DUP Museum
› Study Abroad: Russian Language and Contemporary History in Riga, Latvia.
› Ukraine Activist: Produced content on the Russo-Ukrainian war, and organized fundraisers.
› Religious Service: Served 2018-2020 in Ukraine. Studied Ukrainian and Russian languages.
› Homelab Enthusiast: Proxmox, Docker, Kubernetes, NAS, FTP, etc.

Brigham Young University

Provo, UT

Bachelor's in Information Technology

Minors: Computer Science, Russian

Topics in Software Development, Web IT, InfoSec, Networking, Databases, Embedded Systems, Digital Communications, and more.